Return & Exchange
Dharini.co 100% Buyer Protection Program Details:
Dharini.co has a friendly replacement policy to ensure your online purchase is free of stress. We offer 7 Days Return & Exchange for our valued customers. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured that our replacement policies do not bring any ugly surprises to you post your purchase.
What is Dharini.co replacement Policy?
Our “100% Buyer Protection Program” allows for easy replacement for:
All the products must be returned in the original condition they were received in along with any bills and labels. Please follow the below given steps to register your Replacement / Dispute within 24hours of receipt of the product. Return Request / Disputes registered after 24 hours of delivery may not be entertained by Dharini.co Broken By Customer Product cannot be returned, **currently we don’t accept partial Returns / Disputes of the respective order.
How to raise a replacement Request / Dispute for an order?
You can raise a dispute within 24 hours of delivery, in either of the two ways:
What to do if I am unable to raise a replacement request/dispute through App / Website?
If you face any difficulties while raising the replacement Request / Dispute, simply reach us via phone at 8954711027 or email us at info@Dharini.co, our customer experience team will help you to resolve your queries and complaints in the best possible ways.
Who pays for the delivery charges for returning products?
Please note that we incur a lot of charges to deliver a product to you. Therefore any delivery charges incurred will not be refunded to you. Dharini.co will deduct delivery charges from the amount. pack well when you are returning the product so that it reaches its origin in good condition.
By when does my replacement Requested product gets picked.
The Reverse Pickup will be arranged within 24-48 hrs of the complaint.
Please note we have very reasonable prices for our products. For all our products, we would like you to exchange them. In case of any issues and if the replacement is not available or the product quality is not up to the mark as the information given in description than the amount will be refunded to the customer’s account.
Refund policy
Please note we have very reasonable prices for our products. For all our products, we would like you to exchange them and if the replacement is not available or there is some quality issue (with prove) than in that case amount will be refunded to the customer’s account.
